Privacy Policy

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Last Updated: 01/08/2025
Conexipro Ltd. (Delaware, USA)
Website & App: myconexa.com
Contact: hello@myconexa.com

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1. INTRODUCTION

Conexa (“Conexa,” “we,” “our,” or “us”) is operated by Conexipro Ltd., a Delaware-incorporated company.

This Privacy Policy explains how we collect, use, store, and protect personal data when you access or use our website, web application, progressive web app (PWA), and related services located at myconexa.com (collectively, the “Service”).

By using Conexa, you agree to the practices described in this Policy.

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2. INFORMATION WE COLLECT

We collect the following categories of information.

2.1 Information You Provide

• Name
• Email address
• Phone number
• Company name
• Job title
• Profile details
• Notes and personal tags
• Contacts you upload, create, scan, or import

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2.2 Contact Data You Upload or Capture

This includes:

• Business cards
• Event badges
• QR codes
• LinkedIn profiles
• Manually entered contact information
• Contact details shared with you by other users

You remain the owner of all contact data you upload or generate inside Conexa.

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2.3 Information Automatically Collected

• Device information
• Browser type
• IP address
• Usage logs
• Pages viewed
• Referring URLs
• Cookies and similar technologies

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2.4 Third-Party Data

We may receive enriched or supplementary data from:

• CRM systems (if integrated)
• Publicly available sources
• Third-party data enrichment partners

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3.HOW WE USE YOUR INFORMATION

We use personal data to:

• Provide, operate, and improve the Service
• Store and organize your contacts
• Enrich and categorize contact information
• Personalize your experience
• Enable team collaboration (if applicable)
• Send service-related notifications
• Provide customer support
• Analyze usage and improve features
• Maintain security and prevent fraud

We do not sell personal information.

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4. LEGAL BASES FOR PROCESSING (GDPR)

If you are located in the EU or UK, we process your data under one or more of the following:

• Contract performance (to provide the Service)
• Legitimate interests (security, analytics, product improvement)
• Consent (where required)

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5. HOW WE SHARE INFORMATION

We may share data with the following parties.

5.1 Service Providers

Trusted third parties for:

• Hosting
• Cloud infrastructure
• Analytics
• Email delivery
• Customer support tools
• Payment processing (if applicable)

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5.2 Team Members & Organizations

If you join a team or business account, your contact data may be visible to other authorized members as defined by your organization’s admin settings.

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5.3 Legal Requirements

We may disclose information if required by law, regulation, or legal process.

We do not sell or rent personal data to marketers.

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6. DATA RETENTION & DELETION

6.1 Retention

We retain data as long as:

• Your account is active, or
• It is needed to provide the Service, or
• Retention is required for legal or compliance reasons

Standard retention:

• User account data: stored until deleted by user
• Contact data: stored until deleted by user
• Server logs: 30–90 days
• Backups: up to 30 days (automatic overwrite)

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6.2 Deletion

You may request deletion of:

• Your account
• Contacts you uploaded
• Notes, tags, and content

Upon deletion:

• Active data is removed immediately
• Backups purge automatically in the next backup cycle
• Team access is revoked if applicable

To request data deletion, email hello@myconexa.com.

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7. SECURITY PRACTICES

We use technical and organizational measures to protect your data, including:

• HTTPS/SSL encryption for all traffic
• Encrypted data storage
• Firewall and access controls
• Limited employee access
• Secure hosting environments
• Regular monitoring and vulnerability checks
• Industry-standard authentication practices

No system is 100% secure, but we take reasonable steps to safeguard your information.

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8. USER RIGHTS

Depending on your jurisdiction (e.g., GDPR, PDPA), you may have the right to:

• Access your data
• Update or correct your data
• Delete your data
• Export your data
• Withdraw consent
• Object to certain processing
• Request account deletion

Email requests to hello@myconexa.com.

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9. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tools for:

• Analytics
• Performance improvement
• Authentication
• Personalization

For more information, refer to our Cookie Policy.

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10. INTERNATIONAL DATA TRANSFERS

We may transfer data outside your country.

By using Conexa, you consent to the transfer, storage, and processing of data in jurisdictions where we operate or host our servers.

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11. CHILDREN’S PRIVACY

The Service is not intended for children under 16.

We do not knowingly collect data from minors.

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12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Updated versions will be posted on myconexa.com with a revised “Last Updated” date.

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13. CONTACT US

For questions or requests related to this Privacy Policy:

Email: hello@myconexa.com
Company: Conexipro Ltd., Delaware, USA
Website: myconexa.com

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